Kokuo Eastern Reflexology
Written Statement of Policy
Privacy of personal information is an important principle to Kokuo Eastern Reflexology. We are committed to collecting, using and disclosing personal information responsibly and only to the extent necessary for the goods and services we provide. This document describes our privacy policies.
WHAT IS PERSONAL INFORMATION ?
Personal information is information about identifiable individuals. Personal information includes information that relates to:
• an individual’s personal characteristics (e.g., gender, age, home address or telephone number, family status);
• health (e.g., health history, health conditions, health services received by them);
• activities and views (e.g., opinions expressed by an individual, an opinion or evaluation of an individual).
Personal information is different from business information (e.g., an individual’s business address and telephone number). This is not protected by privacy legislation.
WHO WE ARE
Kokuo Eastern Reflexology is a massage parlor for family health, it was established in 2OO3.
All therapists in Kokuo Eastern Reflexology are reliable and professional therapists, and keep upholding our motto “Providing Best Services To Customers”.
The combination of Chinese and Japanese reflexology techniques with traditional Indonesian techniques are used in Kokuo has proven its value to our physical fitness. The quiet, serene and comfortable ambience in Kokuo will help to get the freshness of our souls.
WHAT INFORMATION DO WE COLLECT ?
We may collect, store and use the following kinds of personal data:
information relating to any transactions carried out between you and us on or in relation to this appllication, including information relating to any requests you make of our services.
information that you provide to us for the purpose of subscribing to our appllication services, email notifications.
BOOKING ONLINE: WHAT INFORMATION DO WE COLLECT ?
When you book an appointment online, we collect personal information necessary to provide you with the service you have requested.
PROTECTING PERSONAL INFORMATION
We understand the importance of protecting personal information. For that reason, we have taken the following steps:
• Paper information is either under supervision or secured in a locked or restricted area.
• Electronic hardware is either under supervision or secure in a locked or restricted area at all times. In addition, passwords are used on computers. Paper information is transmitted through sealed, addressed envelopes or boxes by reputable companies.
• Electronic information is transmitted either through a direct line or has identifiers removed or is encrypted.
• External consultants and agencies with access to personal information must enter into privacy agreements with us.
RETENTION AND DESTRUCTION OF PERSONAL INFORMATION
We need to retain personal information for some time to ensure that we can answer any question the client may have about the services provided and for our own accountability to external regulatory bodies.
We destroy paper files containing personal information by shredding. We destroy electronic information by deleting it and, when the hardware is discarded, we ensure that the hard drive is physically destroyed.
YOU CAN LOOK AT YOUR INFORMATION
With only a few exceptions, you have the right to see what personal information we hold about you. We can help you identify what records we might have about you. We will also try to help you understand any information you do not understand (e.g., short forms, technical language, etc.). We will need to confirm your identity, if we do not know you, before providing you with this access. We reserve the right to charge a nominal fee for such requests.
If there is a problem we may ask you to put your request in writing. If we cannot give you access, we will tell you within 30 days if at all possible and tell you the reason, as best we can, as to why we cannot give you access.
If you believe there is a mistake in the information, you have the right to ask for it to be corrected. This applies to factual information and not to any professional opinions we may have formed. We may ask you to provide documentation that our files are wrong. Where we agree that we made a mistake, we will make the correction and notify anyone to whom we sent this information. If we do not agree that we have made a mistake, we will still agree to include in our file a brief statement from you on the point and we will forward that statement to anyone else who received the earlier information.
DO YOU HAVE A QUESTION ?
Our information Officer, Carrie Deslippe, can be reached at:
Kokuo Eastern Reflexology
Jl.Timor No.12 Menteng
Telphone : (O21) 314 OO22
Email : firstname.lastname@example.org
Website : www.kokuo.co.id
Call Center : 0888 1608 888
Please send any feedback or opinions to:
If you have a concern about the professionalism or competence of our services or the mental or physical capacity of any of our professional staff we would ask you to discuss those concerns with us. However, if we cannot satisfy your concerns, you are entitled to complain to our regulatory body.